Woman orders tiny tub of pet cream, receives it in box big enough for four HUNDRED tubs

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Woman orders tiny tub of pet cream, receives it in box big enough for four HUNDRED tubs

Too much? (Picture: Cavendish)

You’d think they’d use some common sense.

One woman was left in complete shock when she received a parcel containing a tub of pet cream she’d ordered.

When it arrived, the tub of cream itself was fine, if not a little small, but it was the packaging it came in that left Hayley Swailes stunned.

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To ensure the item was not damaged in transit, the tub had arrived in a MASSIVE box, capable of holding around 400 tubs of the 25ml Lintbells Skin Cream.

It was even wrapped in several layers of bubble wrap and had a sticker on the outside which said ‘fragile’.

Hayley with the tub of creme and the packaging. Hayley Swailes a dog lover who ordered a tiny tub of pet cream, was shocked when it arrived in a box big enough for four HUNDRED tubs. Hayley had bought the 25ml Lintbells Skin Cream online from Pets at Home for her 12-year-old Labrador-Collie cross, Paige after she injured her paw but to ensure the £10.39 item wasn

Hayley Swailes was shocked when a tub of pet cream she ordered arrived in a massive box (Picture: Cavendish)

Mrs Swailes, a commercial assistant from Cleckheaton, West Yorkshire, said: ‘I couldn’t believe what the tub arrived in – at first I thought my husband had bought me a present. Then we opened it up and discovered it had just one tub in it.

‘The cream is literally smaller than a tub of fish food, in fact, it’s smaller than a match box.’

The tub of creme and the packaging. Hayley Swailes a dog lover who ordered a tiny tub of pet cream, was shocked when it arrived in a box big enough for four HUNDRED tubs. Hayley had bought the 25ml Lintbells Skin Cream online from Pets at Home for her 12-year-old Labrador-Collie cross, Paige after she injured her paw but to ensure the £10.39 item wasn

Hayley had bought the 25ml Lintbells Skin Cream online from Pets at Home for her 12-year-old Labrador-Collie cross, Paige (Picture: Cavendish)

The 45-year-old, who also has a dog called Molly, contacted Pets at Home on Facebook and informed them that the packaging was not very environmentally friendly.

She said: ‘They replied to me on Facebook telling me they would look into it and I’ve heard nothing at all back from them. If that was for everything that they have sent, it would be mad. There would be so much wasted.’

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Hayley with the tub of creme and the packaging. Hayley Swailes a dog lover who ordered a tiny tub of pet cream, was shocked when it arrived in a box big enough for four HUNDRED tubs. Hayley had bought the 25ml Lintbells Skin Cream online from Pets at Home for her 12-year-old Labrador-Collie cross, Paige after she injured her paw but to ensure the £10.39 item wasn

The tub was packed by staff at the pet shop retailer into a huge cardboard box wrapped in vast quantities of bubble wrap (Picture: Cavendish)

A Pets at Home spokesperson said: ”When products are ordered on line for collection from one of our stores, we have to pack each order individually to make sure it arrives safely.

‘Having said that, it does look like the size of the box was a little excessive in this case. We’ll look into why that happened and hope to avoid something similar happening in the future.’

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