You know when you’re feeling full of festivity, getting your presents bought early so you look super organised?
And then your gifts get delivered, you eagerly start to rip the packaging, only to find ‘F*ck you’ scrawled in marker pen on the cardboard?
Bit of a dampener on your wrapping session, which no amount of Shakin’ Stevens music can help with.
This happened to Sally Turner, a 28-year-old optician from Wolverhampton, who ordered a gift online and collected it in store on November 28.
She says she noticed the abusive message written on the cardboard packaging when she opened the parcel after work.
And she thinks an angry warehouse worker, disgruntled at their job, took their feelings out on the defenceless delivery.
‘I’d had a bit of a rubbish day and when I saw that, it probably shouldn’t have but it did amuse me a bit,’ Sally said.
‘Someone else was clearly having a bad day at work.’
Boots said they have apologised to Sally and are undertaking a full investigation into the ‘isolated incident’.
She shared a picture of the box online, tagging Boots in the post.
But she said it hasn’t put her off shopping there in future, and said she does not plan on making a formal complaint.
A spokesman for Boots said: ‘At Boots UK, we pride ourselves on the quality of our Order and Collect service and have been in touch with the customer directly to apologise.
‘We would like to reassure all customers that we are undertaking a full investigation into this isolated incident to understand what happened.’